Turn every happy customer
into a 5-star review.
Personalized aftercare for every customer, AI-drafted replies to every review, and live rankings against every local competitor.
Hi Sarah, thanks for trusting MyShop Auto with your Corolla brake service.
- Brake gently for the first 300 miles to bed in the new pads.
- A light squeal is normal; persistent noise should be checked.
Super friendly and quick — back on the road in under an hour.
The problem
Great work doesn't market itself.
You do great work every day. But happy customers rarely leave reviews on their own — and the frustrated ones almost always will.
Meanwhile your competitors are quietly racking up reviews, responding within the hour, and showing up above you in search.
Only 1 in 10 satisfied customers leaves a review unprompted.
How it works
Three steps. No babysitting.
Reach every customer.
Send a personalized aftercare message after every visit. Customers reply, leave a review, or tell you what went wrong — privately.
Hi Sarah, thanks for trusting MyShop Auto with your Corolla brake service.
- For the first 300 miles, brake gently to allow proper bedding of the new pads.
- A light squeal is normal for the first few days, but persistent noise should be checked.
- Avoid hard stops during the break-in period to ensure even pad wear.
Any questions about your brake service? Just reply to this message — we're here to help.
Reviews with photos get even more visibility.
Have a question? Just reply to this email.
Understand every review.
Every new Google review gets scored for urgency and matched to a customer. Respond with an AI-drafted reply in one click — or jump in yourself.
Outrank the competition.
See how your rating, review volume, and response time stack up against every local competitor — and exactly where you can pull ahead.
Sample data · your real rankings appear after signup
- 1. Johnson's Auto 4.9 412 ↑ 8
- 2. You (MyShop Auto) 4.9 247 ↑ 3
- 3. Eastside Garage 4.7 198 ↑ 2
- 4. Pete's Car Care 4.5 156 — 0
You're 165 reviews behind #1. Reach out to recent customers to close the gap.
Verticals
Is Buzz5 for you?
Five-star reviews, every local trade.
Auto repair shops
"MyShop Auto turns 60% of jobs into 5-star Google reviews — now ranking above the chain down the road."
Dental practices
"Brightsmile Dental sends 142 aftercare messages a month — now averaging 3× more Google reviews."
Veterinary clinics
"Willow Creek Vet replies to every new review the same day — ranking up four spots in six months."
Eye surgery clinics
"Clearview Eye sends 24h and 7d post-op check-ins — near-zero unanswered concerns, steady rank climb."
Hotels & B&Bs
"The Harbor House asks every guest at checkout — review volume doubled in eight weeks."
Home service pros
"Ridgeline turned post-job follow-ups into 11 new 5-star reviews last month — without lifting a finger."
Done for you
Under 10 minutes to set up.
The AI does the rest.
Configure your services once. From there, every message writes itself, sends on time, and lands in one inbox.
Set up once. Covers every service.
Pick the services you offer and Buzz5 handles the rest. Every customer gets the right aftercare message at the right time — no copy-paste, no spreadsheets.
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Brake Pad Replacementsends 1h after
-
Brake Rotor Resurfacingsends 1h after
-
Brake Fluid Flushsends 1h after
-
Oil Changesends 1h after
-
Engine Tune-Upsends 1h after
A whole sequence, not just one email.
A thoughtful check-in hours after the job. A gentle follow-up if they don't leave a review. A review request at the end — so nothing slips through.
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Day 0 · Aftercare check-inSent
Hi Sarah, thanks for stopping in. Hope everything went smoothly…
-
Day 3 · Gentle follow-upSent
Just wanted to follow up — everything still good with the…
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Day 7 · Review requestScheduled
We'd be grateful if you'd share a quick note on Google…
Replies land in one place.
Happy customers get nudged to Google. Unhappy ones talk to you privately before they hurt your rating.
Sample data · your real inbox appears after signup
-
SM
Sarah Mitchell 2m
Thanks! The Corolla is running great now. Really appreciate…
-
JO
James O'Brien 14m
Can you send me a copy of the invoice again?
-
PP
Priya Patel 1h
All good! Will leave a review today ⭐
-
MJ
Marcus Johnson 3h
Picked it up Friday — smooth as butter.
-
EN
Ellie Nakamura Yesterday
Appointment confirmed for Tuesday 10am.
Competitor intelligence
Know the competition.
Beat them on purpose.
Rankings are only the surface. Buzz5 reads every competitor review, finds what customers love about them, and tells you exactly where you're falling short — in plain language.
Sample data · your real rankings appear after signup
- 1. Johnson's Auto 4.9 412 ↑ 8
- 2. You (MyShop Auto) 4.9 247 ↑ 3
- 3. Eastside Garage 4.7 198 ↑ 2
- 4. Pete's Car Care 4.5 156 — 0
You're 165 reviews behind #1. Reach out to recent customers to close the gap.
Live local rankings, refreshed weekly.
Sample data · your real review themes appear after signup
AI insight
Johnson's Auto wins on loaner cars — mentioned in 28 of their last 50 reviews. You offer loaners but don't advertise it. Add it to your aftercare message.
Live local rankings
See where you rank against every shop in your area. Track weekly movement, not just a quarterly snapshot.
Review theme mining
AI reads every competitor's reviews and clusters them into themes — so you know what their customers actually care about.
Actionable gap insights
Plain-language recommendations: what's working for them, what's missing from yours, and the specific next step to close the gap.
Pricing
Simple pricing. No surprises.
Start free. Upgrade when you're ready.
Free
- 3 tracked competitors
- 30 messages / month
- Email delivery
- AI aftercare messages
- Smart feedback routing
- Google review integration
- AI reply suggestions
- Full analytics
- SMS delivery
Growth
- 5 tracked competitors
- 500 messages / month
- Email delivery
- AI aftercare messages
- AI reply suggestions
- Full analytics
Pro
- 10 tracked competitors
- 2,000 messages / month
- Email + SMS delivery
- Zapier automation
- Multi-location (up to 3)
- Staff accounts
- Priority support
Need something custom? We're open to collaboration — API & webhook integration, custom sender identity, additional channels, or bespoke features. Let's talk →
FAQ
Straight answers.
The things owners ask us before they sign up.
Ready
Ready to get more 5-star reviews?
Set up in under 10 minutes. Send your first message today.